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Brook Serene

Terms & Conditions


Company number: 395364
NZBN: 9429039444707
Incorporation Date: 06 Dec 1988
Company Status: Registered
Entity type: NZ Limited Company

  • Accommodation Cancellation Policy

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    Accommodation cancellations must be communicated to us by email or in writing by 6:00pm, two days prior to your arrival date.

    In the event of a “no show” or late cancellation a charge of one night’s tariff will be applicable.

  • Check In & Check Out

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    Check-in time is after 2:00 pm
    Check-out time is before 11:00 am

  • Luggage storage

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    We are more than happy to store luggage should you arrive prior to or depart after these times.

  • Non-Smoking

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    The George is a non-smoking hotel, please ask our team where the hotel’s designated smoking areas are should you want to smoke.